It takes a lot to have the patience to actually understand what the other person is saying [in a conflict]. I really have to work on that because sometimes I'm so reactive, and then the other person is also reactive.
This workshop gave me new learnings in terms of communication and it’s also like learning a new process that I could use to resolve conflicts, in approaching people that surrounds me.
I’m used to managers being direct on asking questions about my work, or basically just checking something out. So I think asking permission shows a lot of respect, regardless of your work status.
This workshop made it clearer and more specific on how we can apply met and unmet needs in communicating with people not just in family culture, but with other people in relationships.
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